Mobivvy (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely, transparently, and in full compliance with applicable laws. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, mobile monitoring solutions, and private investigation services.

By accessing Mobivvy’s website or using any Mobivvy service, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Mobivvy collects information in the following ways:

A. Information You Provide to Us

1. Account Information

Name
Email address
Phone number
Billing details
Account login credentials

2. Service Requests

When you request monitoring or investigation services, we may collect:

Case details
Preferred contact method
Information voluntarily sent to us for consultation or analysis

3. Payment Information

Payments are processed through secure third-party providers. Mobivvy does not store complete credit card numbers or banking details.

B. Information Collected Automatically

1. Website Usage Data

We collect non-personal data such as:

IP address
Browser type
Pages visited
Time spent on site
Device information
Referral sources

2. Cookies & Tracking Technologies

We use cookies, analytics tools, and session trackers to improve user experience and website performance.

C. Information Collected Through Monitoring Software

IMPORTANT: Mobivvy’s monitoring tools may collect data from devices on which the software is legally installed. This data may include:

Call logs
SMS and messaging app content
GPS location
Photos, videos, and media
Social app activity
Keystrokes and search history
Device metadata
App usage
Screenshots and screen recordings

This data is accessible only to authorized account holders and is encrypted in accordance with this Policy.

You are solely responsible for ensuring lawful installation and use of the monitoring software.

D. Information Collected During Investigations

If you engage Mobivvy for private investigation or digital forensics:

Evidence files
Notes, reports, and findings
Surveillance data (where legally permitted)
Background information
Communications with investigators

All information is stored securely and handled under strict confidentiality protocols.

2. How We Use Your Information

Mobivvy uses collected data for the following purposes:

A. To Provide and Improve Services

Set up your account
Deliver monitoring data to your dashboard
Conduct private investigations
Provide reports and case updates
Improve system performance and user experience

B. For Security and Integrity

Detect unauthorized access
Prevent fraud or abuse
Maintain server and data integrity

C. Legal & Compliance Purposes

Enforce our Terms of Service
Respond to lawful requests from authorities
Maintain compliance with state, federal, and international regulations

D. Communication

Customer support
Service announcements
Updates and promotional materials (opt-in only)

3. Legal Use of Monitoring Software

Mobivvy does not condone or support illegal surveillance. You may only use our monitoring tools under the following conditions:

You own the device being monitored or
You have explicit and documented consent from the device user or
You are a parent or legal guardian monitoring a minor child you are responsible for

Unauthorized use may violate local or federal laws. Mobivvy bears no responsibility for illegal use of the software.

4. Data Storage & Security

Mobivvy uses advanced encryption and security protocols to safeguard all collected data.

Security Measures:

End-to-end encryption
Encrypted servers
Multi-factor authentication
Regular security audits
Restricted access to investigation files
Secure deletion protocols upon service termination

5. Data Sharing

Mobivvy does not sell, rent, or trade your data.

We may share information only under the following circumstances:

A. With Your Explicit Permission

Such as sharing evidence with legal counsel or law enforcement at your request.

B. With Trusted Service Providers

To process payments, host servers, or provide technical support.

C. When Required by Law

If presented with a court order, subpoena, or legal mandate.

D. During Investigations

Internal sharing between authorized Mobivvy investigators and analysts.

All third parties are bound by confidentiality and data protection agreements.

6. Data Retention

We retain information only for as long as necessary to:

Provide services
Fulfill contractual obligations
Comply with legal requirements

You may request deletion of your account or data at any time, subject to legal limitations.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion (“Right to be Forgotten”)
Restrict or object to processing
Export your data
Withdraw consent for communications

To exercise any rights, contact: contact@mobivvy.com

8. Cookies and Tracking

Mobivvy uses cookies to:

Maintain website functionality
Store login preferences
Analyze site traffic
Personalize user experience

You can modify cookie settings through your browser.

9. Children's Privacy

Mobivvy does not knowingly collect data from children under 13 through the website.

Parents using Mobivvy’s monitoring tools are fully responsible for legal and ethical use.

10. Third-Party Links

Our website may contain links to external websites. Mobivvy is not responsible for their privacy practices or content. We recommend reviewing their policies before engaging with them.

11. Updates to This Privacy Policy

Mobivvy may update this Privacy Policy periodically. Updates will be posted with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated terms.

12. Contact Us

For questions, concerns, or requests related to this Privacy Policy, contact:

📩 Email: contact@mobivvy.com
📞 Phone: +
🌐 Website: www.mobivvy.com